Triage tickets
Zoen routes, tags, and resolves incoming tickets across your help desk automatically.
Zoen is the open-source AI workspace where IT teams build, deploy, and manage AI agents for ticket triage, access provisioning, and infrastructure monitoring. Agents run with IT-grade governance and audit trails across 1,000+ integrations and every major LLM.
IT
Automate ticket triage, access, and monitoring with AI agents in Zoen.
Zoen is the open-source AI workspace where IT teams build AI agents for ticket triage, access, and monitoring. Agents run with governance, access controls, and audit trails across 1,000+ integrations.
Companies building AI agents with Zoen
Automate the service desk.
Zoen agents handle the repetitive front line so your team works on what matters.
Provision access
Zoen grants and revokes access by policy, so requests are handled in seconds, not days.
Answer common questions
Zoen deploys an internal help-desk agent that answers from your own docs.
Keep systems healthy.
Zoen watches your stack and acts before small issues become outages.
Monitor infrastructure
Zoen agents watch logs and metrics and flag anomalies the moment they appear.
Respond to incidents
Zoen runs your runbooks automatically and escalates to the right on-call engineer.
Audit every action
Zoen logs every agent run block by block, so IT can prove exactly what happened.